Politique de résiliation

Cancellations & Processing

Orders can be cancelled within 24 hours of purchase.

After 24 hours, your order enters production or preparation, and cancellation is no longer possible.

Processing times:

• Standard orders: 7–14 business days

• Custom colored hair: 10-18  business days

• Shipping: 1–3 business days (depending on destination)

Once your order has been shipped, Janicy’s Hair is not responsible for courier delays or address errors provided by the client.